Canadian Lyndsay

Ramblings

Great customer service at Keystone Ford

by on Mar.14, 2010, under Ramblings

I have very high standards of customer service. Having spent many years in the industry myself, I know what I’m capable of and I expect the same of others. More often than not, I end up frustrated and disappointed. But not this past Saturday.

There was some noise coming from the suspension of my Mustang, so I took it in to Keystone Ford in Winnipeg, where I bought it from. As I was waiting in the lounge for the shuttle to take me home, my salesman (John Scott) walked past and stopped to chat with me.  He knew all the details of what I had bought and the circumstances around it, like why I love Mustangs, the fact it wasn’t my first, etc.  Now, he may have seen me, recognized me and looked up some details – but I like to think he remembered me just enough to go to that effort.

At any rate, it was a small thing that went a long way. Kudos, a 2 minute conversation resulted in my probably coming back to him in the future when I need a new car.

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Winnipeg Forecast for Mid-March 2010

by on Mar.12, 2010, under Ramblings

Am I dreaming?? Spring in mid-March????  BRING IT ON!

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Air Canada knows that hockey comes first

by on Mar.10, 2010, under Ramblings

Sunday, February 28, 2010 at approximately 3:30pm PST. Vancouver Olympics, Gold Medal game for Men’s Hockey. Canada vs. USA. Game tied 2-2 and it’s now in overtime.

The worst place you could possibly be? Anywhere without a television.

That’s what many passengers felt who were due to board an Air Canada flight in Vancouver were faced with as Air Canada employees were announcing final boarding calls. After repeated pages for passengers to board their flight, and those passengers not budging from the seats in front of any TV they could find, they finally delayed the flight until Sidney Crosby’s golden goal sealed the deal that saw Team Canada win gold.

Read the article here.

For an airline that is under constant scrutiny and comparison to WestJet for their customer service (or in many cases, lack thereof) this is such a great story of doing something for the passenger. I don’t know how many people were MIA when the plane was boarding, but it was obviously enough for AC to decide to hold the plane. Luckily, that goal came just 7:40 in overtime. And as a result, passengers were able to see Canada win the gold and still be able to take their flight without being left behind.

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Chuck Norris is 70!

by on Mar.10, 2010, under Ramblings

I couldn’t believe it when I learned that Chuck Norris is 70 today. I figured he was maybe in his 50s. I guess I was wrong! I’d say he looks pretty good for 70, unless of course he dyes his beard AND hair red. This means that he was 53 when Walker Texas Ranger first started.  That’s amazing.

In other news, Corey Haim (of “The Two Coreys”) died today of an apparent overdose. He was 38 and had drug and financial troubles his whole adult life.

Oh, and it’s my big sister’s 30th birthday today. Happy Birthday Devon!

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Why I can't wait for winter to be over

by on Mar.08, 2010, under Ramblings

There are lots of things I hate about winter. Mostly the snow.  Now, being born and raised in Canada, and now living in Winnipeg (also known as WINTERPEG) I’ve come to accept what winter means here.

However, it’s now March. That means it’s been winter for about 5 months and I, like everyone else, am really really ready for winter to be over.

At this point in winter, let me tell you what I hate most about it – the snow packed bumpy sidewalks.

I suffer from plantar fasciitis, so I already have trouble walking in normal shoes. But after five months of walking on uneven, snow-packed and icy sidewalks, my feet are KILLING me.  When I see bare concrete, I rejoice. I will go out of my way to walk on solid, flat, even ground.

So please, snow, hurry up and melt so I can enjoy six months or so of reduced pain walking. Especially now that I work downtown.

Pretty please?  kthxbai

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