Canadian Lyndsay

Sunday, February 28, 2010 at approximately 3:30pm PST. Vancouver Olympics, Gold Medal game for Men’s Hockey. Canada vs. USA. Game tied 2-2 and it’s now in overtime.

The worst place you could possibly be? Anywhere without a television.

That’s what many passengers felt who were due to board an Air Canada flight in Vancouver were faced with as Air Canada employees were announcing final boarding calls. After repeated pages for passengers to board their flight, and those passengers not budging from the seats in front of any TV they could find, they finally delayed the flight until Sidney Crosby’s golden goal sealed the deal that saw Team Canada win gold.

Read the article here.

For an airline that is under constant scrutiny and comparison to WestJet for their customer service (or in many cases, lack thereof) this is such a great story of doing something for the passenger. I don’t know how many people were MIA when the plane was boarding, but it was obviously enough for AC to decide to hold the plane. Luckily, that goal came just 7:40 in overtime. And as a result, passengers were able to see Canada win the gold and still be able to take their flight without being left behind.